Crime Scene Cleanup
Crime scene cleaning begins after police release and covers blood, odor and the affected property.
See crime scene cleanupGet blood, bodily fluids, contaminated materials and odor removed after investigators release a home, rental, business or vehicle in Monroe County. The cleanup scope is based on where contamination traveled.
Homicide cleanup is a specialized form of crime scene cleanup that removes blood, bodily fluids and other contaminated materials after investigators finish their work and release the property.
While the medical examiner or coroner and law enforcement concentrate on investigative duties, they do not clean what remains at the property. Homicide cleaning can be arranged after release of the scene by an authorized person, including an owner, landlord or relative.
The cleanup process goes beyond ordinary cleaning services. Cleanup technicians locate contamination in the affected area and surrounding areas, protect unaffected rooms, remove materials that cannot be disinfected and treat cleanable surfaces. The work also includes hazardous waste packaging, waste disposal, odor removal and records for an insurance company when requested.

You can ask what will be cleaned, what must be removed, how waste will leave the property and what remains for restoration.
You can request unmarked vehicles and limit entry to authorized people, which helps protect privacy during a painful event.
Before any removal choice, salvageable personal property is set aside and discussed with you.
When discussing the loss with property owners and insurance companies, you can use photos, inventories, scope notes and disposal paperwork.
Homicide cleanup services may be necessary after a violent death affects a rental, vehicle, home or business with blood or biological material. Common circumstances include:
Each seat, piece of trim, section of carpet and insulation area is assessed for cleaning or removal.
Blood that appears on the surface may travel behind trim or below flooring, leaving a wipe incomplete.
After the family retrieves essential belongings and police release the unit, the landlord or authorized property manager may organize scene cleanup.
While stores, offices, shared spaces or warehouses are checked for contamination, the affected area can remain isolated.
Respect for the investigation comes first. You should also avoid exposure and retain details that may be useful for a claim. Before cleanup technicians enter, take these steps:
Call (888) 440-9227The published planning figures in available homicide cleanup cost guides range between $2,500 and $9,000 when the work involves a violent crime scene. A smaller scene has figures from $2,000 to $6,000 while a larger scene has figures from $3,000 to $10,000 under those guides. These amounts do not serve as a quote. The assessment shapes the final scope.
Published national cost guides are the source for these ranges, rather than an inspection of your property. You learn what your property will cost after the on-site assessment and before any work begins.
Ask about cost: (888) 440-9227Homicide cleanup may be paid through a renters, homeowners or commercial policy. Whether it applies depends on the specific loss, policy terms and deductible.
Ask the insurance company which photos, item lists, scope notes, invoices and waste records it needs. Retain everything you send to the insurance company.
The New York State Office of Victim Services lists crime scene cleanup expenses among the compensation it can pay to crime victims. Insurance is usually checked first.
Responsibility for arranging the work and covering the cost can vary with local law, ownership, insurance terms and the lease. The tenant and landlord should contact their respective insurance companies.
Tell the insurer what happened after police release the scene. Find out whether the policy includes damaged building components, restoration and biohazard cleanup.
Scene release comes before a controlled remediation process can start. Decisions at every stage depend on contamination travel, applicable waste rules and whether each material is suitable to be saved.
The authorized person identifies known affected areas, and technicians inspect nearby surfaces, floor edges, contents and possible travel paths.
A barrier separates clean spaces from the work zone. Suitable personal protective equipment and controls help cleanup technicians limit the movement of contamination outside the scene.
Before detailed cleaning and disinfection, visible bodily fluids and blood are gathered using a method appropriate for each surface.
Removal focuses on the smallest practical area when affected padding, upholstery, drywall, carpet or subfloor cannot be fully disinfected.
Each retained surface receives detailed scene cleaning, then an EPA-registered disinfectant stays wet for its full label contact time.
Targeted treatment and air filtration can address odors in connected spaces, room air and retained materials once the source has been removed.
Applicable rules guide the sealing, labeling and movement of contaminated waste, while available disposal documentation is kept.
Once work is complete, retained personal property is returned as arranged, and removed finishes are documented for restoration services.
Call any hour. A specialist in homicide cleanup takes your call, explains each step and agrees on a start time with you.
Blood, other bodily fluids and contamination hidden from view may create serious health risks. A dry appearance or a visibly small area does not remove those concerns.
Fluids can enter seams, grout, carpet pad, subfloor and wall cavities. Material concealed behind or under a surface remains after only the visible spot is cleaned.
Hepatitis B, hepatitis C and HIV can be carried through blood. Dried blood must still be controlled carefully because the CDC says hepatitis B survives on surfaces for at least seven days.
Seeing the affected space can cause loved ones deep distress. Direct contact with the affected room and personal property can be avoided by family members through professional cleanup.
Can you clean it yourself? With disposable gloves, a small quantity of fresh blood may be cleaned off a hard, non-porous area by keeping an EPA-registered disinfectant on it for the full label contact time. Seek professional cleanup and keep away whenever blood reaches fabric, carpet, drywall, wood or a location with unknown edges.
Blood-absorbing porous materials generally must be taken out. A non-porous surface can often stay if the entire exposed portion can be reached and disinfected.

Homicide cleaning has no set schedule. Scene size, access, contamination depth, room count and the volume of material requiring removal all affect timing. The initial assessment allows for a more useful timeline.
| Scene | Typical time on site |
|---|---|
| Small affected area on accessible surfaces | Work schedule established following release and assessment |
| Porous material removal within one room | Cleaning may be completed before a separate restoration step |
| Several rooms or structural contamination | A staged plan and more extensive restoration work are usually necessary |
Odor cannot be corrected with fragrance alone when fluids remain absorbed in drywall, hidden cavities, carpet, furniture or subfloor. The source must be located and removed first.
Once contaminated materials are gone, airborne particles can be filtered with HEPA air scrubbers. Hydroxyl treatment is an option for occupied spaces when permitted by equipment instructions. Ozone treatment needs an empty area and strict controls. Before you proceed, the cleaning process may also involve inspecting neighboring rooms and vents.
The full homicide cleanup guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in New York and Monroe County.
Read the full homicide cleanup guide
Containment, entry and cleanup plans can be influenced by local housing, population and access details.
Rochester General Hospital is about 1.4 miles from South Marketview Heights, which is useful to know when an exposure or injury needs medical attention.
South Marketview Heights is near North Marketview Heights, Historic Grove Street Neighborhood, and The Neighborhood of the Arts, which can matter when family members are arriving from surrounding communities.
A cleanup plan for this neighborhood should account for adjacent homes or units when setting odor control and containment boundaries.
During your call, ask whether cleanup is available in surrounding communities and ZIP codes.
Crime scene cleaning begins after police release and covers blood, odor and the affected property.
See crime scene cleanup
Blood cleanup clears blood from furniture, walls, hard floors and carpet, followed by safe disposal.
See blood cleanup
Trauma scene cleanup after accidents, injuries and violent events.
See trauma scene cleanup
Cleaning a home after someone dies, including fluids, odor and affected belongings.
See death cleanup
Careful, private suicide cleanup keeps family members from having to confront the scene.
See suicide cleanup
When a death remains undiscovered for days, cleanup addresses decomposition and controls odors.
See unattended death cleanup
Forensic cleaning of blood also covers investigation residue, tissue and fingerprint powder.
See forensic cleaning
Death odor removal targets the source through ozone treatment, hydroxyl and air scrubbers.
See death odor removalYou should not attempt cleanup when blood has entered furniture, drywall, carpet, fabric, wood or a concealed area. Bloodborne pathogens and hidden contamination may lead to serious health risks. Until official release, keep pets and people outside, then arrange professional cleanup if you cannot identify the affected area's complete limits.
The process begins with cleanup technicians identifying the affected area and establishing containment. With protective gear on, technicians gather visible material and take out porous items unsuitable for disinfection. After cleaning surfaces that remain, they use a disinfectant registered by the EPA for the contact time shown on its label. Next, technicians package the hazardous waste and inspect all completed work.
After law enforcement and the medical examiner or coroner release the property, an authorized owner, relative, landlord or manager arranges cleanup. Homicide cleaners may address hazardous waste removal, odor control, disinfection, blood cleanup and biohazard remediation. Police investigate the scene, but they do not perform the cleaning service.
Yes, additional hazards may be present at the property. Hoarding cleanup services can address heavy contents after evidence restrictions end. After a sewage backup, sewage cleanup may be necessary along with drying for areas affected by water damage. Every hazard requires its own cleaning process, containment steps and disposal planning.
Published homicide cleanup cost data lists a violent crime scene at $2,500 to $9,000. A smaller scene is listed at $2,000 to $6,000, while a larger scene is listed at $3,000 to $10,000. Affected area size and depth, involved rooms, disposal and police clearance shape the final scope.
A homeowners policy might pay for homicide scene cleanup or death cleanup, but coverage varies according to policy language, exclusions, the event and the deductible. Before work starts, contact the insurance company. Ask the insurer about required documentation, biohazard cleanup, damaged materials, personal property and restoration before work starts.
Respectful, discreet homicide cleanup is available 24 hours a day, and crews arrive in unmarked vehicles.